Política de reembolso
At our store, we want you to be completely satisfied with your purchase.
📦 Return Period
We accept returns within 14 days after receiving your order.
🧸 Product Conditions
To be eligible for a return, the product must:
- Have arrived damaged
- Be in its original packaging
🚚 Return Costs
- Return shipping costs are the responsibility of the customer
- If the product is defective or there was an error in the order, we will cover the costs
💸 Refunds
Once we receive the product and verify its condition:
- The refund will be processed within 3 to 7 business days
- The refund will be issued using the original payment method
📩 How to Request a Return
To start a return, contact us at:
CottonFarmcontact@gmail.com
Please include:
- Order number
- Reason for the return
- Photos (if the product is damaged)
We will respond within 24–48 hours with the next steps.
Thank you for trusting us 🧸